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About Us
Frequently asked questions
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What is a Podiatrist?A podiatrist is a healthcare expert specialized in the prevention, treatment, and recovery of foot and lower limb conditions. They address various issues arising from bone and joint disorders like arthritis, as well as soft-tissue and muscle problems, neurological conditions, and circulatory diseases. Podiatrists possess the ability to diagnose and provide treatment for any lower limb complications, encompassing skin and nail disorders, foot injuries, and infections.
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Do I need a GP referral to see my Podiatrist?No, you do not require a referral to consult with a Podiatrist
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Am I covered for Podiatry under my private health fund?Podiatry is usually covered under "extras" in your private health fund. We recommend checking with your health fund provider prior to your appointment to check what services you are covered for and level of rebate.
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Am I covered for Podiatry under Medicare?Medicare coverage is only for patients who have an Enhanced Primary Care Plan (EPC) from their GP. Castle Hill Podiatry is a private billing practice. It is our policy that payment for any consultations is to be made at the time of your appointment. Payment can be made by cash, EFTPOS, or credit card. The current Medicare rebate for Podiatry is $58 and DOES NOT cover the full cost of a consultation. After payment is made, we will lodge the claim to Medicare on your behalf and the rebate is transferred to your bank account that is set up with Medicare.
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Do you accept workers compensation payment?Yes, we accept patients under workers compensations with a GP referral letter and a letter from your insurance pre-approving the initial consultation.
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Should I remove my nail polish prior to the appointment?Yes, we ask all of our patients to remove any nail polish, shellac, or artificial nails prior to your appointment.
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What payment options are accepted?We accept cash, EFTPOS and credit card.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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